Testing your Flight Gateway Connection

Testing Your Connectivity

You can test your connectivity to Flight Gateway and a group of endpoints to verify that your connections are working properly.

Flight Gateway

Use Signiant Control's command line utility to test Flight Gateway's outbound connection to the Flight Gateway network via the control and data planes:

sigctl -test flight-gateway

Signiant Control polls the Flight Management API Endpoint and Device Service Endpoint on the control plane, and connections over the data plane, to ensure you can transfer files via Flight Gateway.

If any connections fail, check your firewall configuration and try again.

Log Locations

Application logs can help you test and troubleshoot your Flight Gateway connection. Their location depends on which operating system you are using:

Linux

Linux installations write application logs to the application directory in /var/log/signiant/. The application name can vary depending on your Linux distribution.

  • Amazon/CentOS/Red Hat: /var/log/signiant/flight/flight-gateway.log
  • Ubuntu: /var/log/signiant/flight-gateway/flight-gateway.log

Windows

Application logs write to the application directory as flight-gateway.log.

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About SigniantSigniant’s intelligent file movement software helps the world’s top content creators and distributors ensure fast, secure delivery of large files over public and private networks. Built on Signiant’s patented technology, the company’s on-premises software and SaaS solutions move petabytes of high-value data every day between users, applications and systems with proven ease.LEARN MORE